Your whole security operation in one app

Yes. Vekterlogg is an app for iPhone – download it from the App Store. The Android app is coming soon to Google Play. It's the app that gives alerts for SOS, call-outs and chat, and that works with the SOS button, the radio with a locked screen, location and routine check-ins. Most of this is missing in the browser on a phone. Managers can also follow along from a PC at app.vekterlogg.no.

The customer portal is for management. That's where you enter the company, locations and site cards, set up the app, add the employees and sign the data processing agreement – and where you have the schedule, the hours, pay and invoicing, the employee cards, absence, HSE, the customer register and the report archive. Other roles get in when you give them access, and only see the pages they should. The account can be created there or right in the app. Log in at portal.vekterlogg.no. The app is for everyone on duty, and for the venue's staff: guest counter, incidents, SOS, radio, chat and schedule. Management also has the Admin panel in the app – the quick tool for what's happening on duty.

Yes. Vekterlogg is made for the nightlife and door security industry, together with guards who work at venues. The app has what a night at a venue demands: guest counter, age check, bans, a countdown to last call, incident and use-of-force reports and a final report to the venue. The security company has roles for the guards, management and the control centre, and the venue's own staff have the roles venue manager, steward and venue staff. The lead guard is set in the schedule or chosen when going on duty.

Yes. Choose for each location whether it's a venue or a static site – the wording in the app, the reports and the alerts follow your choice. At a static site, the guard has a visitor log, a key cabinet with due times, a logbook and shifts – and each shift gets its own shift report. The locking and opening rounds have set times and their own items, and if a round isn't done in time, the guards and then management get an alert.

Each ban has a photo, the reasons and how long it lasts. The severity is that of the most serious reason – one step up when several of the reasons are serious – and the length is the sum of the reasons. A guard can propose a ban, and a manager approves it. If the person tries to get back in, you register a return attempt, and the ban is extended. If you spot the person in the queue, tap “Report a sighting”, and the others on duty are told. “Danger” and the actions tell you how careful to be. The sightings, return attempts and comments are kept in one history for the person, and someone who probably won't come back can be moved to the archive. The list is only shared between locations with the same owner, never with other organisations, and the person is deleted when the ban expires.

Yes. The venue signs up as its own organisation and uses the whole app with its own stewards – guest counter, incidents, SOS, schedule and final report. You don't need a security company to use Vekterlogg.

The radio is push-to-talk in the app, over 4G, 5G and Wi-Fi: hold down and talk, and the group hears you instantly. It works with a locked screen in the phone app, with a headset and with a Bluetooth button, and the control centre talks from the control room on the PC. If someone sends an SOS, their microphone opens, so the others hear what's happening.

The SOS waits on the phone for up to 30 minutes and is sent as soon as the connection is back. The alert shows when it was triggered, so the others can see how long ago it was. Keep the app open until it's been sent.

Yes. A small Bluetooth button can be connected to the phone app. Hold the button down for a second and a half, and the SOS goes off – the phone can stay in your pocket, even with a locked screen. A short press beeps, so you know the button is connected, and counts as an answer to “All OK?” from the routine check-in. The buttons can also be given other jobs, such as counting in and out or talking on the radio. The venue's staff can connect a button too.

Yes. The venue's management and staff can get their own access: see the numbers for the evening, get the final report by email, trigger an SOS when they're on site and order extra guards for a busy evening – the security company accepts or declines.

Yes. After the shift, the guards answer how it went, without names. Management only sees the answers once at least two have replied.

Yes. The guards report deviations in the working environment – also anonymously – and management sets actions with an owner and a deadline in the customer portal. That's also where the injury register, the safety inspections, the risk assessments and the HSE handbook are, which the guards confirm they've read and understood. Whistleblowing on wrongdoing can be sent anonymously.

Yes. The control room opens in the browser at app.vekterlogg.no/kontrollrom and shows all locations on one screen: guests, who's on duty, incidents and the map – with sound when an alarm comes in. On the phone it's called Monitoring. The Admin panel in the app gathers what needs action, the staffing and the reports, and the setup is in the customer portal. Admin decides who gets access under “Roles and permissions”, and can also create custom roles. The control centre can get the ready-made Operator role. The control room can also be opened from the customer portal, without signing in again.

Yes. From the control room, anyone with the “Write for the guards” permission can log incidents and write incident reports and use-of-force reports for a guard. The report shows who wrote it and who it concerns, and the guard can read it themselves. A use-of-force report stays “waiting for confirmation” until the guard has read and signed it in the app – the guard gets an alert, and managers see it under “Needs action”.

The data is stored encrypted in the EU and kept separate per customer. All traffic is encrypted, and roles control who sees what. See the privacy policy for details.

Yes. Both a security company and a chain of venues can have many locations in the same system, with a shared chat – and you choose which locations get SOS alerts from each other. The ban list is only shared between locations with the same owner, never with other organisations. With other organisations you can share chat, SOS, a talk group and location when both say yes. If you have several branches, they can be brought together in a group with a shared overview of the alarms and the status in all branches.

Yes. You can adapt incident types, roles and permissions, capacity, reminders and the items when going off duty, add your own fields to the report and your own reasons at the door – and have your own company name and logo on the reports.

Yes. Each person can choose English in the app, and what they write in the reports is translated into Norwegian.